Privacy Policy

Last updated: 10 February 2026

This Privacy Policy describes how Skinny Chocolates (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://www.skinnychocolates.com (the “Site”).

By using this Site, you agree to the terms outlined below.

1. Information We Collect

When you visit or interact with our Site, we may collect the following types of information:

a) Information You Provide

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via third-party payment gateways)
Order history
Any information shared through customer support communication

b) Automatically Collected Information

IP address
Browser type and device information
Pages viewed and time spent
Cookies and tracking data

We collect this information to improve your experience and process your orders efficiently.

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide shipping and tracking updates
Communicate regarding purchases or support requests
Improve our website performance and customer experience
Send promotional emails or marketing communication (only if you opt in)
Prevent fraud and ensure platform security

3. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your data with trusted third parties strictly for business operations, including:

Payment gateways
Shipping and logistics partners
Website hosting (e.g., Shopify)
Marketing and analytics service providers

These parties are obligated to protect your information and use it only for the services they provide.

4. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to:

Remember your preferences
Improve site functionality
Analyze traffic and usage patterns
Deliver relevant advertisements

You can modify your browser settings to decline cookies; however, some site features may not function properly.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information.

Payment information is processed through secure, encrypted third-party gateways. We do not store your complete payment details on our servers.

6. Data Retention

We retain your information only as long as necessary to:

Fulfill your orders
Comply with legal obligations
Resolve disputes
Enforce our agreements

7. Your Rights

You may:

Request access to the personal data we hold about you
Request correction of inaccurate information
Withdraw consent to marketing communications at any time
Request deletion of your data (subject to legal and operational requirements)

To exercise these rights, contact us at:
reach@novanova.in

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

9. Children’s Privacy

Our products are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised “Last updated” date.